Data protection

Introduction

We take the protection of our website users’ data very seriously and are committed to protecting the information that users provide to us in connection with the use of our website. Furthermore, we undertake to protect and use your data in accordance with applicable law.

This Privacy Policy explains our practices regarding the collection, use and disclosure of your information through the use of our digital assets (the “Services”) when you access the Services through your devices.

Please read the Privacy Policy carefully and make sure you fully understand our practices regarding your data before using our services. If you have read and fully understood this policy and do not agree with our approach, you must stop using our digital assets and services. By using our services, you agree to the terms of this Privacy Policy. Your continued use of the Services constitutes your acceptance of this Privacy Policy and any changes thereto.

In this privacy policy you will learn:

How we collect data

What data we collect
Why we collect this data
To whom we pass on the data
Where the data is stored
How long the data is stored
How we protect the data
How we deal with minors
Updates or changes to the privacy policy

What data do we collect?

Below you will find an overview of the data that we can collect:

Non-identified and non-identifiable information that you provide during the registration process or that is collected through the use of our services (“non-personal data”). Non-personal data does not allow any conclusions to be drawn about who collected it. Non-personal data that we collect consists mainly of technical and aggregated usage information.
Individually identifiable information, i.e. all information by which you can be identified or could be identified with reasonable effort (“personal data”). The personal information we collect through our Services may include information that is requested from time to time, such as names, email addresses, addresses, phone numbers, IP addresses and more. If we combine personal data with non-personal data, we will treat them as personal data as long as they are combined.

How do we collect data?

The main methods we use to collect data are listed below:

We collect data when you use our services. So when you visit our digital assets and use services, we may collect, record and store usage, sessions and related information.
We collect data that you provide to us yourself, for example when you contact us directly via a communication channel (e.g. an email with a comment or feedback).
We may collect data from third party sources as described below.
We collect data that you provide to us when you log in to our services via a third-party provider such as Facebook or Google.

Why do we collect this data?

We may use your data for the following purposes:

to provide and operate our services;
to develop, adapt and improve our services;
to respond to your feedback, queries and requests and offer assistance;
to analyze request and usage patterns;
for other internal, statistical and research purposes;
to improve our data security and fraud prevention capabilities;
to investigate violations and enforce our terms and policies and to comply with applicable laws, regulations or governmental requests;
to send you updates, news, promotional material and other information relating to our services. In the case of advertising e-mails, you can decide for yourself whether you wish to continue receiving them. If not, simply click on the unsubscribe link in these e-mails.

Who do we share this data with?

We may share your data with our service providers in order to operate our services (e.g. storage of data via third party hosting services, provision of technical support, etc.).

We may also disclose your information in the following circumstances: (i) to investigate, detect, prevent or take action regarding illegal activities or other wrongdoing; (ii) to establish or exercise our rights of defense; (iii) to protect our rights, property or personal safety, or the safety of our users or the public; (iv) in the event of a change of control of us or one of our affiliates (by way of merger, acquisition or purchase of (substantially) all of its assets, etc.); (v) to collect and/or manage your information through authorized third party service providers (e.g., cloud service providers, as appropriate for business purposes); (vi) to share your information with authorized third party service providers (e.g., cloud service providers, as etc.); (v) to collect, hold and/or manage your information using authorized third party service providers (e.g. cloud service providers) as appropriate for business purposes; (vi) to work with third parties to improve your user experience. For the avoidance of doubt, please note that we may transfer, disclose or otherwise use non-personal data to third parties at our discretion.

Please note that our services enable social interactions (e.g. posting content, information and comments publicly and chatting with other users). Please note that any content or data that you make available in these areas can be read, recorded and used by other persons. We advise against posting or sharing information with others that you do not wish to make public. If you upload content to our digital assets or otherwise make it available as part of the use of a service, you do so at your own risk. We cannot control the actions of other users or members of the public with access to your data or content. You hereby acknowledge and confirm that copies of your data may remain accessible even after they have been deleted from cached and archived pages or after a copy/storage of your content has been made by a third party.

When you visit or access our Services, we authorize third parties to use web beacons, cookies, pixel tags, scripts and other technologies and analytics services (“Tracking Technologies”). These tracking technologies may allow third parties to automatically collect your data in order to improve the browsing experience on our digital assets, optimize their performance and ensure a tailored user experience, as well as for security and fraud prevention purposes.

To find out more, please read our cookie policy.

We will not pass on your e-mail address or other personal data to advertising companies or advertising networks without your consent.

We may serve advertising through our Services and our digital assets (including websites and applications that use our Services), which may also be tailored to you, such as ads based on your recent browsing behavior across websites, devices or browsers.

To deliver these advertisements to you, we may use cookies and/or JavaScript and/or web beacons (including transparent GIFs) and/or HTML5 Local Storage and/or other technologies. We may also use third parties, such as network advertisers (i.e. third parties who display ads based on your website visits), to serve targeted ads. Third party ad network providers, advertisers, sponsors and/or website traffic measurement services may also use cookies and/or JavaScript and/or web beacons (including clear GIFs) and/or Flash cookies and/or other technologies to measure the effectiveness of their ads and customize advertising content for you. These third-party cookies and other technologies are subject to the specific privacy policy of the respective third-party provider and not this one.

Where do we store the data?

Non-personal data

Please note that our companies and our trusted partners and service providers are located all over the world. For the purposes set out in this Privacy Policy, we store and process all non-personal data that we collect in different jurisdictions.

Personal data

Personal Data may be maintained, processed and stored in the United States, Ireland, South Korea, Taiwan, Israel and, to the extent necessary for the proper provision of our Services and/or required by law (as further explained below), in other jurisdictions.

How long will the data be stored?

Please note that we will retain the information we collect for as long as necessary to provide our services, comply with our legal and contractual obligations to you, resolve disputes and enforce our agreements.

We may correct, supplement or delete incorrect or incomplete data at any time at our own discretion.

How do we protect the data?

The hosting service for our digital assets provides us with the online platform through which we can offer you our services. Your data may be stored via the data storage, databases and general applications of our hosting provider. It stores your data on secure servers behind a firewall and provides secure HTTPS access to most areas of its services.

All payment options offered by us and our hosting provider for our digital assets comply with the PCI-DSS (Payment Card Industry Data Security Standard) regulations of the PCI Security Standards Council. This involves the cooperation of brands such as Visa, MasterCard, American Express and Discover. PCI DSS requirements help to ensure the secure handling of credit card data (including physical, electronic and procedural measures) by our store and service providers.

Notwithstanding the measures and efforts taken by us and our hosting provider, we cannot and do not guarantee absolute protection and security of the data you upload, publish or otherwise disclose to us or others.

For this reason, we would like to ask you to set secure passwords and, if possible, not to provide us or others with confidential information, the disclosure of which you believe could cause you significant or lasting harm. As e-mail and instant messaging are not considered secure forms of communication, we also ask you not to pass on any confidential information via one of these communication channels.

How do we deal with minors?

The services are not intended for users who have not yet reached the legal age of majority. We will not knowingly collect data from children. If you are under the age of majority, you should not download or use the Services or provide any information to us.

We reserve the right to ask for proof of age at any time so that we can check whether minors are using our services. In the event that we become aware that a minor is using our services, we may prohibit such users from accessing our services and block them, and we may delete all data we have stored about that user. If you have reason to believe that a minor has disclosed data to us, please contact us as explained below.

We will only use your personal data for the purposes set out in the Privacy Policy and only if we are satisfied that:

the use of your personal data is necessary to fulfill or conclude a contract (e.g. to provide you with the services themselves or customer service or technical support);
the use of your personal data is necessary to comply with legal or regulatory obligations, or
the use of your personal data is necessary to support our legitimate business interests (provided that this is done at all times in a way that is proportionate and respects your data protection rights).

As an EU resident you can:

request confirmation as to whether or not personal data concerning you is being processed and request access to your stored personal data and certain additional information;
request to receive the personal data that you have provided to us in a structured, commonly used and machine-readable format;
request the correction of your personal data stored by us;
request the deletion of your personal data;
object to the processing of your personal data by us;
request the restriction of the processing of your personal data, or
submit a complaint to a supervisory authority.

Please note, however, that these rights are not absolute and may be subject to our own legitimate interests and regulatory requirements. If you have general questions about the personal data we collect and how we use it, please contact us as indicated below.

In the course of providing the Services, we may transfer data across borders to affiliates or other third parties and from your country/jurisdiction to other countries/jurisdictions around the world. By using the Services, you consent to the transfer of your data outside the EEA.

If you are based in the EEA, your personal data will only be transferred to locations outside the EEA where we are satisfied that an adequate or equivalent level of protection of personal data exists. We will take appropriate steps to ensure that we have appropriate contractual arrangements in place with our third parties to ensure that appropriate safeguards are in place so that the risk of unlawful use, alteration, deletion, loss or theft of your personal data is minimized and that these third parties act at all times in accordance with applicable laws.

Rights under the California Consumer Protection Act

If you use the Services as a California resident, you may be entitled to request access to and deletion of your information under the California Consumer Privacy Act (“CCPA”).

To exercise your right to access and delete your data, please read below how to contact us.

We do not sell users’ personal information for the purposes of the CCPA.

Users of the Services who are California residents and under the age of 18 may request and obtain removal of their posted content by sending an e-mail to the address provided in the “Contact Us” section below. These applications must all be marked “California Removal Request”. All requests must include a description of the content you wish to have deleted and sufficient information to enable us to locate the material. We do not accept communications that are not labeled or properly submitted, and we may not be able to respond if you do not provide sufficient information. Please note that your request does not ensure that the material will be completely or comprehensively deleted. Material published by you may, for example, be republished or re-posted by other users or third parties.

Updates or changes to the privacy policy

We may revise this privacy policy from time to time at our discretion, the version published on the website is always up to date (see “Status”). We ask you to check this privacy policy regularly for changes. In the event of significant changes, we will publish a notice on our website. Your continued use of the Services following notification of changes to our website will constitute your acknowledgement and acceptance of the changes to the Privacy Policy and your agreement to be bound by the terms of those changes.

Contact us

If you have general questions about the Services or the information we collect about you and how we use it, please contact us at:

Name: Michaela Sauerwein
COX Coaching & Consulting

Address: Fürstenallee 1
5020 Salzburg

E-mail address: connect@cox.co.at